• Select an item you wish to purchase
• type in the amount you wish
• select if you wish to add wine, change your wine or modify some options
• click on the little trolley

On some pages you will need to click on “More details” to be able to see the little trolley

• your shopping basket will appear
• if you wish to continue shopping click “continue shopping” otherwise click “check out”
• Select the state where it will be delivered
• Click "Secure check out"

You are then transferred to our secure server.

• If you wish to send a parcel to a different address than the billing address tick the box “Deliver to a different address”
• An extra field will then appear so you can fill out the delivery adress.

• If you wish to send a card with the parcel, leave us a message in the “Notice to us” box

• If you wish to let us know a specific delivery date, if you wish to have the parcel left at the door if you‘re not at the delivery address during the day you can also leave a message in the “Notice to us” box

• click next
•  enter your credit card details or you can choose to transfer money to our bank account, you can also send a cheque.
• click send order, your details are sent, the ordering process is finished
• you will then receive within 5 minutes an order notification
• please read it , if you wish to amend any of the data simply email us : info@gourmandise.com.au

Q : I forgot to attach a card message during my order, is it too late to send one?

A: No, as long as the order hasn't been sent, you can send us the message at info@gourmandise.com.au 

Q: Can I order over the phone?

A: Yes, simply call us on (03) 8503 7103

Q: Can I send a card with my gift?

A : Yes, it's a free service, when you pay leave a message in the “Notice to us” box or email us at info@gourmandise.com.au

Below is our card.

Q : Can I send my order to a different adress?

A: Yes simply tick the box "deliver to a different adress" when you fill in your details. 

Q: As a business can I pay on invoice?

A: Yes, contact us and we can arrange this.

Q: Can I put together my own gift?

A: Yes, simply pick the items you wish (wine, chocolate etc..), go to " do your own" to pick your box, we will then pack the gift for you.

Q : When will my parcel arrive?

A : Go to Shipping to check our timetables, should you have any required delivery dates please let us know, in doubt email us or call us.